1. Acceptance of Terms
By accessing or using the Fourteen Apps website ("Website") and/or our Shopify applications ("Apps"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Fourteen Apps provides:
- Shopify applications designed to enhance e-commerce functionality
- Website content including tutorials, insights, and best practices
- Customer support and documentation
- Related services as described on our Website
3. Eligibility
You must be at least 18 years old and have the legal capacity to enter into these Terms. By using our services, you represent that you meet these requirements.
4. User Accounts and Registration
4.1 Shopify Apps
- Our Apps integrate with your Shopify store through Shopify's platform
- You are responsible for maintaining the security of your Shopify account
- You must provide accurate information during app installation
4.2 Website Usage
- No account registration is required to access most website content
- If you contact us or subscribe to updates, you must provide accurate information
5. Acceptable Use
5.1 You May:
- Use our Apps for their intended commercial purposes
- Access and read our website content
- Contact us for legitimate support or business inquiries
5.2 You May Not:
- Use our services for any illegal or unauthorized purpose
- Attempt to interfere with or disrupt our services
- Reverse engineer, decompile, or attempt to extract source code from our Apps
- Use our services to transmit spam, malware, or harmful content
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Resell or redistribute our Apps without permission
6. Intellectual Property Rights
6.1 Our Rights
- All content, features, and functionality of our Website and Apps are owned by Fourteen Apps
- This includes but is not limited to software, text, graphics, logos, and documentation
- Our trademarks and service marks are protected intellectual property
6.2 Your Rights
- You retain ownership of your store data and content
- We grant you a limited, non-exclusive license to use our Apps and Website
- This license terminates when you stop using our services
7. Privacy and Data
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability
8.1 Uptime
- We strive to maintain high availability but cannot guarantee uninterrupted service
- Maintenance, updates, or technical issues may temporarily affect service availability
8.2 Modifications
- We may modify, update, or discontinue our services at any time
- We will provide reasonable notice for significant changes when possible
9. Fees and Payment
9.1 App Fees
- Pricing for our Apps is displayed in the Shopify App Store
- All payments are processed through Shopify's billing system
- We do not directly collect or store payment information
9.2 Refunds
- Refund policies are subject to Shopify's App Store terms and our specific app policies
- Contact our support team for refund requests
10. Support and Maintenance
10.1 Support Scope
- We provide support for our Apps through our designated channels
- Support includes bug fixes, usage guidance, and troubleshooting
- We do not provide support for third-party integrations or custom modifications
10.2 Response Times
- We strive to respond to support requests promptly
- Response times may vary based on complexity and volume
11. Disclaimers
11.1 Service Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11.2 Content Disclaimers
- Website content is for informational purposes only
- We do not guarantee the accuracy or completeness of tutorials or advice
- You use our content at your own risk
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOURTEEN APPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR OUR APPS IN THE 12 MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Fourteen Apps from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another party.
14. Termination
14.1 Termination by You
- You may stop using our services at any time
- Uninstalling our Apps from your Shopify store terminates your use of those Apps
14.2 Termination by Us
We may terminate or suspend your access to our services if you:
- Violate these Terms
- Engage in prohibited activities
- Pose a security risk to our systems
15. Shopify Integration
15.1 Platform Dependency
- Our Apps operate within Shopify's ecosystem
- Shopify's terms and policies also apply to your use of our Apps
- Changes to Shopify's platform may affect our App functionality
15.2 Data Access
- Our Apps access your store data only as necessary for functionality
- We comply with Shopify's API terms and data handling requirements
16. Updates to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our Website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes arising from these Terms or our services will be resolved in the courts of [Insert Jurisdiction].
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
19. Contact Information
If you have questions about these Terms, please contact us:
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fourteen Apps regarding our services.